Brake Spoon Service my car

We deal with the auto shop so you never have to.

Brake Spoon picks up your car, ensures your repair quote is fair, and delivers it back to your driveway.

We pick up your car, take it to the shop, and bring it back. From $59.

No markup on shop parts & labor Approve every repair from your phone

Service day Live · Oct 14
  1. 8:15 Your driver is on the wayTrack the trip live from your phone
  2. 8:42 Picked up at your drivewayPhotos of all four sides saved to your account
  3. 9:10 At the shop"Squeak from the front brakes when I stop"
  4. 10:35 Quote reviewed: 2 approved, 3 declinedYou approved $286 in one tap
  5. 3:40 Back in your drivewaySame-day return. Receipt and parts warranty saved.
Done Total time you spent: 5 minutes

One service day, as you'd see it on your phone.

How it works

You tell us what it needs. We do the rest.

Every step runs on your schedule, from your driveway or your office.

Handing over a car key A technician checking under the hood of a car
Step 01

Tell us what's going on

Book a day and describe what your car needs: the annual Virginia inspection, a scheduled service, a repair, or that noise you've been ignoring.

Two minutes online
Step 02

Pickup

Your driver arrives inside your window, photographs the car from every side, takes the keys by hand or from a lockbox, and drives it to a vetted local shop. You track the trip live.

A few minutes at your door
Step 03

The quote, filtered

The shop's findings come to us first. We check each line against what your car actually needs, strip the upsells, and send you a plain-language, itemized estimate. Nothing is touched until you approve it.

Approve from your phone
Step 04

Return

Back in your driveway or at your office with an itemized receipt, the shop's parts and labor warranty, and a service history that builds visit over visit.

Same day or next day

Repair advocacy

We deal with the shop so you don't have to.

Auto repair is stressful because you're asked to approve work you can't evaluate, on the spot, by someone paid to sell it. We sit between you and the service desk: we translate the jargon, check each line against the manufacturer's schedule and Virginia's inspection standard, and approve only what your car actually needs.

You approve every line before it happens. We take no commission from any shop.

You tell us what your car is doing. We manage the shop, audit the quote, handle the driving, and protect your wallet. You only ever deal with Brake Spoon.

Quote review
Sample · 2019 Honda CR-V · Richmond, VA
2 approved
  • Front brake pads & rotors Approved

    Pads at 2/32", rotors scored. This is the squeak you heard, and it's a safety item. Shop price, no markup.

  • Rear brake pads Approved

    At 3/32". Not urgent on their own, but the labor overlaps with the fronts, so it's cheaper now than on a second visit.

  • Brake fluid flush Can wait

    Fluid tests clean. Honda calls for it every 3 years; you're at 2. We'll flag it next time.

  • Cabin air filter Can wait

    Quoted at $64 for a $15 part and ten minutes. Not due yet, and you can do this one yourself.

  • Fuel induction service Declined

    Not on Honda's maintenance schedule at any mileage. Declined on your behalf.

Approved by you: $286 $341 not spent

What we handle

If a shop can do it, we can take it there.

One visit fee, however much the shop does that day. Everything below is quoted to you first and billed at the shop's price.

Pricing

Priced per trip.

You pay a flat fee for us to take your car to the shop, which includes the return trip. We book the shop, handle every call with it, and bring each decision to you. Whatever the shop does, including parts, labor, and the state inspection fee, is quoted to you first and billed at exactly what the shop charges. See full pricing.

Next-day return

$59

per visit

Back in your driveway the next day

  • Pickup & returnIncluded
  • Photos & live trackingIncluded
  • Shop booking & every call with the shopIncluded
  • Quote review & approvalsIncluded
  • Parts, labor, state feesShop cost
  • Markup or commissionNone
Book next-day

Same-day return

$89

per visit

Back as soon as the shop is done

  • Pickup & returnIncluded
  • Photos & live trackingIncluded
  • Shop booking & every call with the shopIncluded
  • Quote review & approvalsIncluded
  • Parts, labor, state feesShop cost
  • Markup or commissionNone
Book same-day

If a same-day repair needs a part the shop can't get that day, we tell you before anything is charged and you pay the next-day rate.

Brake Spoon for business

Run a fleet? Same deal, at scale.

Vans, trucks, and company cars: maintenance, repairs, and inspections on one schedule, one invoice, and a service history for every vehicle. Nobody on your team sits in a waiting room.

Volume pricing starts at ten vehicles.

Talk to us
A row of white fleet vans parked under trees

Questions

Common questions

You pay a flat visit fee for the logistics: $59 for next-day return or $89 for same-day. That covers pickup with photos, live tracking, transport to a vetted shop, booking the shop and every conversation with it, the quote review, and the return trip. Every decision is yours. Whatever the shop does, whether routine maintenance, a repair, or the Virginia state inspection, is quoted to you first and billed separately at exactly what the shop charges. We add no markup and take no commission. One visit fee covers everything done that day.

You never face a service desk. The shop's findings come to us first. We translate the diagnosis into plain language, check each line against what your car actually needs, and send you an itemized list on your phone. You approve or decline each item individually. Nothing is touched until you approve it, and we take no commission from any shop, so our advice has no reason to lean toward more work.

A background-checked, licensed Brake Spoon driver. Every trip runs under our commercial garage-keepers and non-owned auto policy. You get a live tracking link and timestamped photos of the car at pickup and at return.

Describe the symptom the way you'd tell a friend: a squeak when you brake, a shake above 60, a check engine light. The shop diagnoses it, and you get the diagnosis in plain language with a quote before anyone fixes anything. If the shop charges a diagnostic fee, we tell you the amount up front.

Yes. We take the car to a licensed Virginia inspection station and pass the $20 state fee through at cost. If it fails, you get each item cited against the specific Virginia standard it failed, separate from anything the shop merely recommends. The rejection sticker is valid for 15 days and a reinspection at the same station costs at most $1; if you approve the repairs, the station fixes and reinspects the car in the same visit. Emissions testing applies only in ten Northern Virginia localities, where we're not live yet. See the Virginia vehicle inspection service page, and what happens if your car fails a Virginia inspection.

Richmond, Virginia, including Henrico and Chesterfield. We're a small local team with a limited number of slots each month, which keeps the service personal. If you're outside Richmond, join anyway and we'll hold your spot. Local pages: Richmond car inspection pickup, Henrico car inspection service, and Chesterfield car inspection service.

Ready when you are.

Booking takes about two minutes: your car, your address, what it needs, and when. We handle everything after that.

Service my car